GoDaddy Hosting Service - VPS
I’ve been creating websites for quite some time, almost 14 years. I don´t have the programing skills of today’s web designers, or the creativity of today’s art designers, but I do have the experience and enough know-how on how to implement almost anything into any website, the knowledge of the deep Internet, and if I may say, I’m Internet-smart, which is what a lot of today’s web designers don’t have.
About 4 years or so ago I decided to leave behind my own 2 dedicated servers and get a couple of VPS somewhere. I looked around, searched the Internet and ended up getting one at GoDaddy.
4 years later, 3 different VPS at GoDaddy hosting and some 80 hosted sites, I have mixed feelings about GoDaddy. I’m not an expert at maintaining a linux box, but I get the job done. Here is where I ran into problems, which I’m guessing with further LAMP knowledge could be solved, but I didn´t have that knowledge and didn´t have the time to learn it.
One of my VPS suddenly started going down almost every day. I looked at logs, sites, scripts, etc. and found nothing odd. But the VPS kept going off-line. I contacted customer service, and got a canned answer back. I replied and same thing happened. Replied again quite angry and got a message telling me that I was sending an enormous amount of mail, it wasn’t me. But in the end their message said please ask for more email quota. Not a solution for me but I was not given a better solution. So the email quota was raised.
That server never stabilized. Turns out that I was getting excessive log-in attempts per second and that was killing my CPU percent allowed. This was reported as a security issue to GoDaddy and they said they could do nothing about it. But they could fix it if I paid their VPS support a monthly fee. I insisted that it was a security issue but they also insisted on the fee.
Okay, so here is my dilemma… I don´t know enough to block these attacks, GoDaddy accepted it was a concern but didn’t care much.
So now I’m left with a bad server and no hosting support.
In GoDaddys defense, its in black and white in their terms, ok, so Its my fault I guess. But they just lost a 3 VPS client simply because they didn’t want to fix a security concern.
I host some 30 domains on that VPS. Do you realise what a pain in the “BLIP” it is to move all those clients over to another VPS?
I never had any problems with any of the other VPS, but makes me wonder what would happen if I do. I’m very sure that I would have to move all of them simply because GoDaddy doesn’t want to fix a security concern in their own network.
Perhaps its just me and my little knowledge of LAMP, but I had to say it. If you don’t have a good knowledge of Linux Apache mySQL and PHP, make sure you go host elsewhere, because “good enough” knowledge wont get you anywhere.
